The Massachusetts Mutual Life Insurance Company (MassMutual) is a Fortune 500 mutual life insurance company. It provides financial products such as life insurance, disability income insurance, long term care insurance, retirement/401(k) plan services, and annuities.
It s corporate offices are located in Springfield, Boston/New York City and Phoenix/AZ in the U.S and for the current role our HQ is Bucharest, Romania (Orhideea Towers Business Center) on a full-time/remote for now role.
Since 1851, MassMutual’s commitment has always been to help people protect their families, support their communities, and help one another. This is why we want to inspire people to Live Mutual. We’re people helping people.
A career with us means you will work alongside exceptional people and be empowered to reach your professional and personal goals.
Our employees are the foundation of what makes MassMutual a strong, stable and ethical business. We seek and value unique and varied perspectives and experiences because we believe we are stronger when all voices are heard. We invite you to bring your bright, innovative ideas to MassMutual as we continue to help millions of Americans rely on each other.
Together, we’re stronger!
The position is responsible for managing multiple aspects of the Salesforce platform, including configuration, customization, the implementation of applications and third-party integrations, and DevOps support. The position also includes collaborating with business partners, stakeholders and team members to build solutions in Salesforce that support business requirements and processes for continuous improvement.
RESPONSIBILITIES:
•Perform ongoing Salesforce administration (create accounts / profiles, defining fields, updating layouts, reports, dashboards etc.) and develop functionality.
•Functional knowledge of the Salesforce data structure and understanding of how to leverage the tool to meet complex process and reporting requirements.
•Design, develop, test, document, and deploy high quality business solutions on the Salesforce platform based on industry best practices as well as business needs.
•Manage the process of implementing improvements and new functionality in Salesforce application.
•Deliver support and solutions for break/fix issues.
•Communicate and collaborate with other technical resources and stakeholders regarding status, technical issues and creative solutions.
•Ability to support Salesforce configuration tasks such as field / page updates, workflows, automated approvals.
•Handle numerous projects / priorities using proven project management methodologies and sound development practices to ensure the quality delivery of enterprise solutions.
•Interface with business analysts and technical staff and be responsible for delivering complete work products.
• Implement App Exchange platforms.
• Research integration issues and work closely with team members on operations and development staff.
•Research and development of new Salesforce prototypes and applications.
•Research and keep current on force technologies and communicates trends and future needs from a business perspective.
•Perform maintenance and troubleshooting of applications.
•Build client trust and respect, establish client relationships, and develop rapport with client.
•Participate and engage in all team meetings.
•Document best practices and operational procedures.
•Facilitate continuous improvement within the environment.
BENEFITS:
- Competitive salary;
- Maternity / Paternity leave because family matters the most;
- 25 vacation days to recharge yourself!
- Performance evaluation annual bonus;
- Free access to platform to be up to date to the latest trends in the industry!
- Transportation allowance to make your way to work smoother & allowance for personal events (birth of a child, marriage);
- Flexible working policy, 2 days work at the office (optional for now) & 3 days to work from home to do your agenda as you consider;
- Company paid mobile telephone;
- Meal Vouchers of 20 RON, not to work on an empty stomach
! - Health Insurance to be safe!
- Life Insurance to stay safe;
Contact: [email protected]